Privacy Policy.

Last updated: [10/07/2025]

At The Mother Ground, your privacy is deeply respected. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Who We Are

The Mother Ground is a holistic wellness platform supporting mothers through spiritual, emotional, and energetic healing practices such as Reiki, meditation, womb work, and women's circles.

Website: www.themotherground.com

2. What Information We Collect

When you interact with The Mother Ground—whether through our website, booking system, email, or social media—we may collect:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Home address (for retreat/event registration, if applicable)

  • Payment details (processed securely via Stripe, PayPal, or other third-party platforms)

  • Health-related information voluntarily shared before sessions

b. Technical Information

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the website

  • Cookies (see section below)

3. How We Use Your Information

Your information is used to:

  • Deliver services (e.g., Reiki sessions, programs, email updates)

  • Process bookings and payments

  • Send newsletters, updates, or relevant offers (with consent)

  • Respond to inquiries or support requests

  • Ensure smooth operation and improvement of the website

4. Consent

By providing your personal information, you consent to its collection and use as outlined in this policy. You may withdraw your consent at any time by contacting us.

5. Confidentiality of Sensitive Information

Any health, emotional, or spiritual details you share are treated with the utmost confidentiality. These are never shared, sold, or disclosed without your explicit consent, unless required by law (e.g., safeguarding concerns).

6. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

7. Third-Party Services

We use third-party providers (such as Acuity Scheduling, Stripe, PayPal, Zoom, MailerLite/ConvertKit/etc.) to help run The Mother Ground. These platforms may collect and store your data according to their own privacy policies.

We do not sell or share your personal data with any third parties for marketing purposes.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent to data processing

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please email: [support@themotherground.com]

9. Data Retention

We retain your personal information only for as long as necessary to provide services, fulfill legal obligations, or until you request its deletion.

10. Security

We take all reasonable steps to protect your data from unauthorized access, misuse, or disclosure. However, no internet transmission is ever completely secure—please share sensitive information with care.

11. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated revision date. Continued use of the site means you accept the revised policy.